We build self-hosted IT tools for teams that believe their data, their infrastructure, and their software should belong to them, not to a cloud vendor.
OaklandSoft was born from a real frustration: the IT helpdesk market is dominated by SaaS platforms that charge per agent, per month, forever. Your data lives on someone else's servers. If you stop paying, you lose everything: your tickets, your history, your workflows.
We asked a simple question: why can't an IT team own their helpdesk software?
That question became HelpDesk Pro, a professional-grade IT helpdesk system that you install on your own server with a single Docker command, pay for once, and own forever. No monthly fees. No cloud dependency. Works without internet (only integrations with Microsoft 365, Entra ID, and Google require connection).
HelpDesk Pro is a full-featured IT helpdesk and CMDB system designed for IT departments of 3 to 50+ people. It includes:
Everything runs inside a single Docker container on your infrastructure. No external dependencies. No phone-home. No telemetry.
Your data stays on your servers. Period. We don't collect, access, or process any of your operational data.
One payment. No surprises. No growing costs as your team scales. The software is yours forever.
JWT via HttpOnly cookies, CSRF protection, rate limiting, audit logs, and corporate CA support. Built for enterprise environments.
One Docker command to install. A modern web interface to configure everything. No config files to edit. No plugins to break.
Have a question or want to learn more about the platform? Reach out and speak directly with the OaklandSoft team.
Centralize your IT support and maintain absolute control of your data on your own infrastructure with a robust, private tool and no monthly fees.